If members of your staff require a Coach, we can and do provide that service.
Coaching is called for when a person (often a supervisor) is struggling with the people management aspects of their job. In this case the coach is there to determine the areas requiring skills and then provides that skills training.
Likewise, if your organisation is wishing to develop an internal coaching or mentoring program, we can assist this process by providing staff training, program templates and related services.
Coaching is similar to Mentoring, but it is much more directed towards teaching skills..
The Coaching Relationship
A coach is usually retained by management in an organisation for the specific purpose of assisting a member of staff in the performance of the people managment part of their role. In addition to the services provided to a mentoree, the coach will provide specific tools* for use in dealing with the specific day to day issues raised in the initial discussion with the client (and their manager).
The coach’s goal is to provide a forum for continued self-assessment by the client, identifying strengths and areas for improvement.
The Coach will provide the following services:
The Coach’s service will not include:
The Mentoring Relationship
Mentoring is driven by the mentoree. Mentoring is a power free, two-way mutually beneficial relationship. Mentors are facilitators and teachers allowing the protégé to discover their own direction. Mentorees say things like: "They let me struggle so I could learn." "Never provided solutions—always asking questions to surface my own thinking and let me find my own solutions." In a recent study, the top four words chosen to best describe their mentor’s dominant style were—friend/confidant, direct, logical, questioner.
Mentoring is the all-inclusive description of everything done to support protégé orientation and professional development. Coaching is one of the sets of strategies which mentors must learn and effectively use to increase their protégés' skills and success. In other words, we need both mentoring and coaching to maximize learning and development.
Mentoring is the larger context and developmentally appropriate process for learning of technique and all of the other professional and personal skills and understanding needed for success.
The Tools We Use in Coaching
In most engagements we find one or the other of these tools beneficial in assisting the person we are coaching.
Belbin Team Role Theory®
This tool assists the individual in gaining a greater understanding of themselves, the roles they take in a team and how they are perceived by others - thereby enhancing their overall effectiveness
Practical applications for organisations
For more information on Coaching and our tools, please contact us.
Do you require Mentoring Training? We have assisted many organisations to set up their in-house mentoring programs.
If you would like more information on the Mentoring or Coaching services provided by Mills-Eaton, please contact us.