Coaching is an essential part of growing your organisation. Coaching is an effective tool to help grow your staff in maturity and understanding.
Most of the coaching we do is either in support of our training programs, or in response to clients' request to assist a member of staff in meeting the challenges of their position.
Some of the coaching we do is ‘Interventional’ – meaning that there is a problem (often creating friction in the workplace) and we are asked to coach the person towards a resolution.
Both Kellie & Gary are highly effective Leadership Coaches. Our role in these cases becomes a combination of trainer, coach and mentor applying our coaching styles and skills to assist the person we are working with.
Our clients choose to use the style that they (and us) believe will be most effective.
Our two coaches
Kellie Mills' style of coaching is called 'Reflective"
Why Reflective Coaching? Reflective Coaching was developed by Kellie Mills in response to requests by client organisations for a different approach to coaching. Kellie works with managers and staff on their people and leadership skills. She is more than just a sounding board or knowledgeable guide for the coachee. Instead, she holds a mirror up to their behaviour, attitudes, leadership and communication styles in a safe environment - this new perspective highlights the areas for development and helps create positive change. Words that clients use to describe Kellie’s style include:
Gary Eaton's style is called 'Strategic'
When working with staff and managers at all levels, we are looking for a way to help them change perspective as well as understand the best way to achieve positive results (often in difficult situations). By taking a Strategic view, Gary works to assist the person he is working with to understand how to respond to the challenges (current and future) and to build their skills in order to provide the best response. Additionally, Gary has had the experience of many cultures including Asia, Ethiopia, United States and other western cultures. He is often tasked to coach individuals not from Australia, to help them fit in to their Australian roles from a cultural perspective i.e. understanding how to work with Australian staff - whose culture is strange to those from elsewhere in the world.
If members of your staff require a Coach, we can and do provide that service.
For information on Kellie Mills Reflective Coaching contact us.
Likewise, if your organisation is wishing to develop an internal coaching or mentoring program, we can assist this process by providing staff training, program templates and related services.
Coaching is similar to Mentoring, but is much more hands on. Coaching is called for when a person (often a supervisor) is struggling with the people management aspects of their job. In this case the coach is there to determine the areas requiring skills and then provides that skills training.
The Coaching Relationship
A coach is usually retained by management in an organisation for the specific purpose of assisting a member of staff in the performance of the people managment part of their role. In addition to the services provided to a mentoree, the coach will provide specific tools* for use in dealing with the specific day to day issues raised in the initial discussion with the client (and their manager).
The coach’s goal is to provide a forum for continued self-assessment by the client, identifying strengths and areas for improvement.
The Coach will provide the following services:
The Coach’s service will not include:
The Tools We Use in Coaching
In most engagements we find one or the other of these tools beneficial in assisting the person we are coaching.
Practical applications for organisations
Do you require Mentoring Training? We have assisted many organisations to set up their in-house mentoring programs.
If you would like more information on the Mentoring or Coaching services provided by Mills-Eaton, please contact us.